General Questions Q The font in version 4.1.1 is appearing too large (or too small) when my subscriber’s access Bill Pay. Do they have to adjust their settings?
A. This could be occurring due to the user’s browser settings associated with their Operating System and ISP. For problems with font sizes, follow these steps: 1. Click on START and click on Internet Explorer 2. Click Tools on the top menu list 3. Click Internet Options 4. Go to lower right portion of Internet Options page and click Accessibility 5. Click the third check box Ignore font sizes specified on Web pages and then click OK 6. Click OK on Internet Options page Q How will my subscriber know that a payment can be made the same day or next day? A. The calendar icon will display the ‘Available Payment Dates’ in Blue. If the date in blue is the same day you are trying to schedule the payment, then this is considered a ‘Same Day payment’. Q What are the browser settings for Bill Pay? If my subscriber has an older version of a Mac OS, what browsers are supported? A. System and Browser Requirements for Bill Pay 4.1.1 The following list describes system and browsers that are classified
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- General Questions Q The font in version 4.1.1 is appearing too large (or too small) when my subscriber’s access Bill Pay. Do they have to adjust their settings?
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- The font in version 4.1 is appearing too large (or too small) when I access BillPay. Do I have to adjust my settings?
