G23 My Oyster card gets the “Seek assistance” messsage a lot. What could it be?
It could be a question of technique. Do not hover, tap or swipe the Oyster card over the reader, just put it down flat in the centre, for up to three seconds and it should be fine. Or try another gate to check it again and then seek assistance from a member of staff if you still have a problem. If you get the message “Seek assistance”, when the gate actually opens you can completely ignore it.
Related Questions
- What happens if when I am travelling on the underground and the "seek assistance" message keeps illuminating when I have both my Standard Card and Oyster card together in my wallet/purse?
- What is cheaper for my upcoming trip to London, the Visitor Oyster Card or the London Travelcard?
- My Oyster card gets the "Seek assistance" messsage a lot. What could it be?
