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From the client servicing function to the manager of the branch, how was the transition?

April 26, 2017branch client function manager

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From the client servicing function to the manager of the branch, how was the transition?

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A. Coming from client servicing, it was a completely different experience to being the manager. As a manager of the office, you have additional responsibility, besides just servicing clients. You have to constantly look at ways and means of improving the agency. There are concerns on how to attract talent and more importantly, how to retain your best talent.