Frequently Asked Questions NuGEN Automation Solution Q1. What is the NuGEN Automation Solution?
• The Reagent component: Fill sizes sufficient for processing 96 or 2 sets of 48 samples (call for information) • Tools Component: Includes a set of scripts for the specific automation workstation, and a set of instructional and worksheet files to help install and utilize the automation scripts and • Service Component: Automation consulting services Q2. Can I automate all of NuGEN’s products? NuGEN’s automation program is designed to respond to user’s needs. The first in the Automation Solution series is the automation of Ovation™ Whole Blood Solution, implemented on the Biomek® FX workstation. Other solutions are in progress, so for the latest information on automation of other NuGEN products, contact our customer services at custserv@nugeninc.com, or call 888-654-6544. Q3. What platforms do these Automation Solutions address? The first is the Biomek FX but other common platforms are also being considered for future Automation solutions. Q4. Are these walk away solutions? Generally th
