forgot your password?
link on the log-in page. Your password will be e-mailed to you. I am having trouble accessing the site. What should I do? If you are having trouble logging in or if your question is not addressed in the Frequently Asked Questions section, please e-mail a description of your problem to registration@timesunion.com. I did not complete the registration process, and now when I try to register again I am told that my password is taken. What do I do? After filling out your registration form you must verify your registration via a link that is e-mailed to you. This is for security purposes, to make sure the e-mail address belongs to the person registering. If you do not complete the verification within one week, your account is deactivated, and if you try to register again, you will receive a message that the e-mail address is already taken. If this happens, you can either register under a different e-mail address (if you have more than one account), or else you can send an e-mail request to o
Enter the email address that you think you used when you registered/renewed and then click Go. If you do not receive an error message, you have chosen the correct email and your password will also be emailed to you at that email address. You can try multiple times with different emails until you choose the correct one that we have on file. d) Check your Member Packet that you received from us when you joined/renewed – your email address and password are in your welcome letter. e) If you have tried all of the above options with no success, email us to let us know that you cannot remember your email address for login and our office will email you back with your proper login info. I am a member but am having difficulty logging in at Member Login Passwords are case-sensitive (upper-capital and lower case-small letters) so please be sure to type your password exactly or copy and paste into the Login box. This is the most common reason for login difficulty.
