For what sums can a passenger seek reimbursement?
Passengers may make a claim for any monies paid for water transportation and all other accommodations, services, and facilities not yet performed when those services cannot be separated from the water transportation costs. A Certificate (Performance) does not cover air transportation to the port even if arranged through the cruise line. It also does not cover any sums paid for hotels, shore excursions or tours unless they were required with the water passage.
