For residential customers, how is the “Use Charge” portion of the wastewater bill calculated?
A. The wastewater usage charge is established based on the average amount of water used at the property during the winter months. Depending on your billing cycle, these four months will be between November and March. For example, if your water usage during November/December is 14 hcf and during January/February is 16 hcf, your winter water use average would be 15 hcf. The averages are calculated and become effective each July, based on the most recent winter-time water use average.
