Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

For no apparent reason the program went from FactSage to FactSage-Setup mode. What happened?

April 26, 2017apparent factsage factsage-setup happened mode program

0

10 Posted

For no apparent reason the program went from FactSage to FactSage-Setup mode. What happened?

1 Answer

0

10 Posted

For a PC (network file-server) using a computer password FactSage may suddenly go to the FactSage-Setup mode for no apparent reason. This is caused by one or more of the following: • editing a FACTDATA file • editing the hard disk volume name or label • reinstalling or updating Windows • reinstalling FactSage • copying FactSage to another directory • copying FactSage to another PC • expiration of the lease date In order to reactivate FactSage it is necessary to request a new password. Do NOT reinstall FactSage. In the FactSage-Setup Main Window click on “Tools > Upgrading … > Computer Password ..> etc.” and make a new request. Note, password requests can only be made by the official contact person specified in the license agreement with us. 5.