For my Health Net patients currently undergoing treatment in the Northeast, whose policies do I follow? What happens if the customer renews while a member is in the process of receiving care?
Until transition to UnitedHealthcare licenses, Health Net’s Northeast members who are your patients will continue to be covered under their current policy. After the close of the transaction, Health Net coverage will continue as normal until each customer’s next renewal period. At that time, customers will have the option to renew coverage with UnitedHealthcare or another carrier. If they chose UnitedHealthcare, the member will be subject to the terms and conditions of their UnitedHealthcare policy including transitional care.
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