For more information and help troubleshooting errors, see Adobe Reader Error Messages or view FAQ: How will I know if my application is rejected by the Grants.gov system? Why are non-mandatory fields becoming mandatory in my application and causing errors when I try to submit my application package?
For more information and help troubleshooting errors, see Adobe Reader Error Messages or view FAQ: How will I know if my application is rejected by the Grants.gov system? Why are non-mandatory fields becoming mandatory in my application and causing errors when I try to submit my application package?
Certain fields within your application package are conditionally mandatory! This means that your answer in one field determines whether another field becomes mandatory and requires an answer. Using the “Select Tool” (a standard feature in Adobe Reader application forms) instead of the “Hand Tool” (hand-like mouse pointer) designated for use with Grants.gov application forms, will make non-mandatory fields mandatory or prevent you from entering information into certain fields. Using the “Select Tool” will cause errors during the “Check Package for Errors” screening you must perform before you can submit the completed application. If this error occurs, close and simply reopen the application. You will then be able to complete the application package and submit it as normal.
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