For more about the CRB process visit www.crb.homeoffice.gov.uk To find out more about the law and ex-offenders visit www.nacro.org.uk Use CRB@TheFA.com to e-mail enquiries, or to speak with someone at The FA CRB Unit ring 0845 210 8080. How do I make a complaint?
To make a complaint about any aspect of the CRB process you need to decide if the complaint is about: The FA (e.g. about The FA’s CRB Policy) – click here or call 0844 980 8200 4895 The company operating The FA CRB Unit, TMG CRB (e.g. if you are unhappy about the service you have received) – contact CRB@TheFA.com or call 0845 210 8080 or write to: Complaints TMG CRB 1 Wilford Business Park Ruddington Lane Nottingham NG11 7EP The Criminal Record Bureau in Liverpool (e.g. mistakes on your CRB) – visit www.crb.gov.uk to ‘Quick links’ and click on complaints.
