For customers who have purchased upgrade assurance, will it automatically renew, and how is the bill generated?
Upgrade Assurance does not automatically renew. Nuance sends out notifications to OLP customers at 90 days, 60 days and 30 days prior to the expiration date, reminding them that they need to renew. As a general rule, Upgrade Assurance must be purchased at the same time as the initial license purchase.
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- For customers who have purchased upgrade assurance, will it automatically renew, and how is the bill generated?
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