For complete information on credits, Contact Us. Back To Top Of Page 22 Question: Am I Required To Issue A Credit?
No. but even if it is store policy not to issue credits, your customer has the right to seek reimbursement through Chargeback procedures. If a merchant store incurs excessive chargebacks, the merchant may be required to pay additional fees and, in extreme cases, have rights to accept VISA or MasterCard revoked. Therefore, a refund to one dissatisfied customer may be better than a potential Chargeback but merchant must make that decision.
Related Questions
- For complete information on processing methods, Contact Us. Back To Top Of Page 13 Question: Is it safe to process credit cards over the Internet?
- For complete information on credits, Contact Us. Back To Top Of Page 22 Question: Am I Required To Issue A Credit?
- Can general credit (GCU) from another subject, like WRA, be used to complete the 24 credits in Integrative Studies?
