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For committed plan types like “Silver” two-day depot plan, or “Bronze” five-day plan, when does the “count-down” for fulfilling the commitment begin?

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For committed plan types like “Silver” two-day depot plan, or “Bronze” five-day plan, when does the “count-down” for fulfilling the commitment begin?

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The clock starts at the beginning of the first full business day after the device to be repaired has arrived and been logged in at the local depot.

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