Feedback> My question isn listed here. Who do I ask for support?
If you find using our free product harder than you’re used to for consumer software, there are many commercial alternatives that you could consider. The answer to detailed technical questions may be answered in manual page, or in the source code. Also double-check this page for an answer: using the “find” feature on your browser for likely keywords may help. Our site also has a search feature. Many people post requests for help and responses on Usenet. If your ISP is providing the Internet Junkbuster for you, and your question is about how to use it, check their web page before asking them. Even though we don’t offer the kind of support you might expect if you paid a lot of money for a software product, you can still ask us. But before you do, please consider whether you could ask someone closer to you. And please be patient if we’re slow to reply: we never charge consumers for our services, so we have to subsidize consumers with revenue from companies, and our resources are limited.
