Featured FAQ – #9 – How can I maximise the chances of successfully implementing Balanced Scorecard?
The practical value of a Balanced Scorecard can only be realised if it gets used. In this updated FAQ, we discuss four things to consider on when you are planning the design of a Balanced Scorecard, each of which if done well will improve the chances that your Balanced Scorecard will deliver its full potential in your organisation. The FAQ highlights that Balanced Scorecard is a human process – having the best selection of measures and targets is not enough to ensure success. During the design process, and after it is complete, you need to pay attention to how you ensure that the Balanced Scorecard content is reported, seen by managers, considered as relevant by them, and acted upon when needed. Download a copy today!