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EZproxy has been installed and working for awhile, but suddenly all login attempts state “Attempt to authenticate to non-existent session.” What should I check?

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The most common cause of this issue is that EZproxy is running on Linux, and the ezproxy.log file has grown to be 2 gigabytes in size. When this occurs, EZproxy restarts every time it tries to log something to the log file. If this is the case, renaming the ezproxy.log file will resolve this issue.

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