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Everything works on astGUIclient, but VICIDIAL won dial out. Whats wrong?

April 26, 2017astguiclient Dial vicidial wrong

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Everything works on astGUIclient, but VICIDIAL won dial out. Whats wrong?

1 Answer

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There are a lot of things that can cause this, make sure you have ntp installed on your servers and on all of your client machines(or SNTP on Win32). Make sure you have leads in the vicidial_list table, and that you have run the gmt_adjust script. Also, make sure that AST_DVhopper.pl is running and inserting records into the hopper. Make sure that AST_VDautodial is running. If all else fails contact us or one of our approved consultants listed above. One other cause of this may be that you are running Asterisk v1.0.8 or greater or CVS_HEAD. The handling of the Local channels was drastically changed in these versions and VICIDIAL no longer worked right. Make sure you are using astGUIclient package 1.1.4 or greater and in the AST_SERVER_conf.pl file on your server that you have the $AST_ver variable set correctly(‘1.0.8’ or ‘CVS’).