Everything works in VICIDIAL but sometimes calls seem to be dialing for 2 minutes. Whats wrong?
There are a lot of things that can cause this, make sure that your dialplan(extensions.conf) is set up properly to allow for dialing of every kind of number that is in your list. For people in the USA, make sure that you have no 10 digit numbers that either begin with the digits ‘0’ or ‘1’ and also make sure that none of the 4th digits in those numbers are ‘0’ or ‘1’ either. Those are numbers that cannot be dialed because they do not conform to the numbering standards, that means that they are never dialed and have to timeout of VICIDIAL because there was no record of going to a trunk. Also, make sure that the call_log.agi script is in the ‘h’ exten and is in the extens you use to dial out in a priority higher that the Dial line. One other cause of this may be that your trunks may not be configured properly or for some random reason the call may not go to the ‘h’ extension when it is hung up. We are looking into what causes this rare occurance. There was also a bug prior to release 1.1
