Every time I try to connect it keeps telling me I’ve got the username / password incorrect?
If you are receiving a username / password error, make the following checks: • Ensure you are entering your username and password correctly (passwords can be a combination of upper and lower case letters). • You are adding the ‘@primusdsl’ realm to the end of your username (eg: adsluser@primusdsl) and all in lower case. • The Caps Lock key is not on. If this problem still exists, please contact Primus Technical Support on 1300 85 11 85.
Related Questions
- When I try to connect, I get a Login Failed message box telling me : " The Username and/or Password for this connection have been refused..." - what am I doing wrong?
- When I try to connect, I get a Login Failed dialogue box telling me - "The Username and/or Password for this connection have been refused..." - what is wrong?
- Every time I try to connect it keeps telling me I’ve got the username / password incorrect?
