Every time I Send an Email and ask a question, Customer Support sends me to a different area of my website. Why can’t someone just answer my questions?
A. The Customer Support Staff is available to solve account related issues. They are also here to guide you through the business in order to be successful. The first step to success is: knowing your business! At times, if the answer to your question can be found on your website, Customer Support will lead you to the location on your website. We want you to be able to navigate and get familiar with your website, as it is the core of your business.
Related Questions
- ACCEPT/DECLINE/DEFER ADMISSION I RECEIVED AN EMAIL FOR THE SECOND TIME SAYING THAT I NEED TO SEND FINANCIAL DOCUMENTS, BUT I ALREADY HAVE SENT THEM. WHAT DOES THIS MEAN?
- Several people in my department send secure emails to the same recipient. Does the recipient need to enroll each time a different person sends a secure message?
- How can I send email using different signature files?
