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Every time I put my Utag into my Windows Vista machine it tells me there is a problem with the device and wants to scan it. What is wrong with my Utag?

April 26, 2017device Machine problem scan tells time utag wants Windows Vista wrong

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Every time I put my Utag into my Windows Vista machine it tells me there is a problem with the device and wants to scan it. What is wrong with my Utag?

1 Answer

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This warning comes up because your Utag was removed from a computer (if it has been used in another version of windows, Me, 2000, XP as well) without following the Windows ‘Safely Remove Hardware’ procedure. When you remove a USB drive from any computer you should click the ‘Safely Remove Hardware’ icon in the ‘Notification Area’ (the area where the time is shown, in Me, 2000 and XP the icon is USB plug with a left pointing arrow in Vista it is a USB plug with a green circle and tick) it will show your Utag as a drive letter with the words ‘Safely Remove USB mass storage device’ to the left of the drive letter, click this and it will give you a message when it is safe to remove the Utag.