ESP says my computer fails the antivirus test but I know I have antivirus installed and running. Whats the problem?
Ensure that your antivirus program is set up to check all your activity. Symantec AntiVirus calls this ‘File System Auto Protect’. This must be turned on. Some antivirus products (not Symantec AntiVirus) take time (5 – 20 seconds) to detect the test pattern so the user should wait for the antivirus popup before proceeding with the test. Note that the ESP antivirus check has been tested with all of the major antivirus programs. If you are not using one of the well known antivirus programs, and the ESP antivirus check fails, it is recommended that you uninstall your current antivirus program and install Symantec AntiVirus (available at the link above).
