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ENGINEERS AT THE NOC?

engineers NOC
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ENGINEERS AT THE NOC?

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Complete visibility of work being done by the NOC is provided to partners via the dashboard in the SAAZ software, whether its alerts being processed, patches being deployed or service tickets being worked on. Secondly, all remediation done by the NOC is only performed after receiving approval from our partner. For example, if we see a server condition that needs us to defrag an Exchange Server, a ticket asking for approval will be sent to the partner. Only after such approval has been received will the defragmentation be completed.

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