EMPLOYEE MOTIVATION What motivates employees to do their best?
Motivation is the reason that people behave as they do. Motivation affects the direction of people’s decisions about whether to work and what kind of job to seek. It also affects the intensity of work as seen in people’s absenteeism, tardiness, overtime work, or working beyond the call of duty. And it also is reflected in a person’s persistence at a task.ERG TheoryTo address some problems with Maslow’s hierarchical theory of motives, Alderfer proposed Existence, Relatedness, Growth (ERG) theory, which places human needs into three categories: Existence needs are things necessary for survival (e.g., food and water). Relatedness needs include the need for social contact. Growth needs are those involving the development and use of a person’s capabilities. Unlike Maslow’s theory, ERG theory does not suggest that the needs must be satisfied in a particular order. Instead, the strength of a person’s needs in each category is seen as changing from time to time, situation to situation. If a ne
