eCollege won allow me to upload a file or claims the file name has illegal characters- what can I do?
One possible cause is “illegal” characters in the file name or folders in which the file is stored. To clarify, when you guide eCollege to upload a file, you are guiding it to a path on your computer. Macs allow characters in file, folder and hard drive names that are considered illegal on Windows computers (and eCollege follows those same limitations). Illegal or troublesome characters on Windows are: $ % ~ = / \ : * ? ” < > | # ) ‘ eCollege will claim a file has illegal, odd or special characters in its name even if the illegal character is not in the file’s name, but is in a folder or hard drive name instead. So, you may need to check the names of the folders inside which the file resides (as well as the hard drive) and change any of the above characters in them. Then try to upload the file again.
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