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DynSite detects my Internet connection and correctly retrieves the external IP address but my host name is not updated and its status is “not connected”. How do I correct this?

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DynSite detects my Internet connection and correctly retrieves the external IP address but my host name is not updated and its status is “not connected”. How do I correct this?

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You most probably bound your host name to another connection which is not currently active or which does not exist anymore. To fix this, go to Setup > Services tab > expand the branches down to your host name and select it > click Properties… > click the Connections tab > make sure that Primary connection is set to Any available connection and Secondary connection is set to Never switch. If you are using an old build of DynSite you may also consider installing the latest version available here.

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