Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

During Synchronization, SalesDesktop says the estimated amount of records exceeds the limit. Why did this happen and what should I do?

April 26, 2017estimated exceeds limit records salesdesktop synchronization

0

Posted

During Synchronization, SalesDesktop says the estimated amount of records exceeds the limit. Why did this happen and what should I do?

1 Answer

0

Posted

enlarge A: During synchronization, SalesDesktop compares the number of the Salesforce records available for synchronization with the predefined limit (or number) of records, as set by the filters. If the number of the available records exceeds this limit, SalesDesktop pops up the information dialog with a corresponding message. You can either change the current filters to reduce the number of the available records or confirm synchronization for the currently available number of records. To change the current filters, select the button “Stop for modifying filters.” Change filters and then start the synchronization again. To confirm synchronization for the currently available number of records, select the button “Continue synchronization.” If you confirm synchronization with the current filters, then SalesDesktop will automatically increase the limit value to allow such number of records to pass through.