During login the application said “Unable to Connect” — what now?
Various problems related to firewalls and proxy servers can interfere with the login process, and most are easily remedied. Most connection errors display an error code. Code 86 indicates that the room owner has banned you from the conference room. In this case, do not contact support, as we will be unable to assist you. Most other error codes are related to network connectivity issues. For more assistance in troubleshooting “Cannot Connect” and other error messages, please refer to the Trouble Shooting Guide.
Various problems related to firewalls and proxy servers can interfere with the login process, and most are easily remedied. Most connection errors display an error code. Code 86 indicates that the room owner has banned you from the conference room. In this case, do not contact support, as we will be unable to assist you. Most other error codes are related to network connectivity issues.
Various problems related to firewalls and proxy servers can interfere with the login process, and most are easily remedied. Most connection errors display an error code. Code 86 indicates that the room owner has banned you from the conference room. In this case, do not contact support, as we will be unable to assist you. You must contact the conference room owner to gain access to their conference room. Most other error codes are related to network connectivity issues.Consult your network administrator and have a look at our Network Troubleshooting Guide for more information on network connectivity issues.
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- During login the application said "Unable to Connect" -- what now?
