Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

During generation, Galerie displays the error “Error -8970: QuickTime cannot handle image “, what should I do?

April 26, 2017displays Error galerie generation image Quicktime

0

Posted

During generation, Galerie displays the error “Error -8970: QuickTime cannot handle image “, what should I do?

1 Answer

0

Posted

The file is almost certainly in a format that the installed version of QuickTime cannot handle. To verify this you can control-click on the file and choose “Open with > QuickTime Player” from the contextual menu. If the file opens in QuickTime Player, please send the file to me, didier@myriad-online.com. If not, try to save it in another format using a graphics application.