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During a scheduled outage for tree removal, my refrigerator and freezer were off for more than 24 hours, and all of my food spoiled. How do I file a claim against SCE?

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During a scheduled outage for tree removal, my refrigerator and freezer were off for more than 24 hours, and all of my food spoiled. How do I file a claim against SCE?

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Based on these facts alone, this is not the kind of claim SCE typically honors, especially where customers are notified of scheduled outages. However, the company’s claims procedure is outlined at www.sce.com/CustomerService/SupportRequests/Claims, or you can call the SCE Claims Department at 800-251-3311 for instructions about filing a claim.

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Based on these facts alone, this is not the kind of claim SCE typically honors, especially where customers are notified of scheduled outages. However, the company’s claims procedure is outlined at www.sce.com/CustomerService/request/claims, or you can call the SCE Claims Department at 800-251-3311 for instructions about filing a claim.

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