Drinkwell Platinum Adaptor Warm to Touch. What should I do?
Remove the adaptor from its outlet and try plugging it into a surge protector. If you have an older home the power going to the fountain may not be enough. In this case a surge protector would be necessary. For additional help call 866-322-2530. All Drinkwell fountains and motors have all been safety tested in the United States at Underwriters Laboratories. The UL mark has been awarded to every aspect of our fountains.