Don some people perceive encourage the heart as soft, or warm and fuzzy?
Some people might view it this way, but leaders do not. More often, those who throw out labels like “warm and fuzzy” or “touchy-feely” are not very comfortable or experienced in relating with people’s emotional well-being. They are likely to be more comfortable managing activities or getting people to comply, instead of getting them to commit to something. Jim and Barry’s research is clear—those who practice Encourage the Heart are more likely to produce extraordinary results.
