Doesn the BBB report only on its Accredited Businesses?
No. BBBs issue reports on BBB Accredited Businesses and non-BBB Accredited Businesses. BBBs, which as a matter of policy do not endorse or recommend any company, product, or service, apply the same standards to reporting on companies, regardless of their BBB Accreditation, BBB reports, however, will note a company’s BBB Accreditation. Because BBB Accredited Businesses must qualify for Accreditation by adhering to certain standards, a company with a bad report will be disqualified for accreditation. However, this does NOT mean that a company that is not a BBB Accredited Business has a bad report or would not qualify for BBB Accreditation.
