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Does Zoho Creator Helpdesk provide e-mail integration?

April 26, 2017creator e-mail helpdesk Integration zoho

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Does Zoho Creator Helpdesk provide e-mail integration?

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Yes, Zoho Creator Helpdesk provides e-mail integration. Email alerts to technicians whenever a request is assigned to them. Email alerts to requesters on successful completion of the request. Escalations of the issue, if not responded within the stipulated time period.