Does Z-Tel offer inside wire maintenance plans, also known as “Linebacker”?
A. No. The vast majority of telephone service problems are outside, in the network that Z-Tel and the local telephone company are responsible for. It is very unlikely that you will experience an inside problem that cannot be easily identified by trying a different phone or a different jack. Many people do not even realize they are paying for Linebacker service until they check their phone bills and see it for the first time. This is yet another way that Z-Tel will save you money.
