Does your Scale show Out2, 8888, AchER, UnSt, Err or a similar error code?
Please troubleshoot your scale using the online manual for your model. This manual can be found on by clicking on the manufacturer user manual links on the top of this page. For example, If you have a Palmscale, specific troubleshooting information can be found by clicking on the ‘User Manuals’ button above, then selecting your specific Scale Model from the list. Is your scale only showing “partial digits” on the display? If a scale is excessively shaken (sometimes during shipping) it’s possible for the LCD to become partially separated from the PCB (Poly Circuit Board). On many models you can gently press on the LCD and it will reconnect. However on many scales it’s difficult to reach the LCD (without removing the cover) and thus the scale will often have to be returned to us for a quick repair. Scales perform terribly when they are cold. If the scale temperature is below 65, it will perform slowly and somewhat inaccurately. Scales like warmth. However, do not operate at temperatures
