Does WebSitePulse.com service work through a firewall?
Yes. You need to set up your firewall to accept traffic from our I.P. addresses. Apart from the locations that are selected in your account our monitoring agent may occasionally try to confirm a failure with a monitoring locations that is not included in your selection. That is why we recommend you to configure your firewall to allow access from all our monitoring locations which are listed with their respective IP addresses on the “Monitoring network” page: http://www.websitepulse.com/network.php3 Please notice that if you want to have PING or Traceroute information from the monitoring your firewall will also have to allow ICMP packets to be sent to the monitored servers. These IPs are subject to change but we will make sure to notify you several days before any update is made.
