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Does Web Delivery Impact the Reader-Response Approach to Technical Communication?

April 26, 2017approach communication DELIVERY impact Technical web

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Does Web Delivery Impact the Reader-Response Approach to Technical Communication?

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This paper is an attempt to explore how reader-response criticism and the overall approach to using rhetoric in technical communication may be impacted by the large amount of technical documentation moving to the Web. The discussion focuses on three main areas: moving from the “reader” to the “user” in online documentation; the value of plain language style in this medium; and how Web delivery seems to be bridging the gap between user interface (UI) text and help documentation.