Does Web Based Collection System keep records of communications with clients and subjects?
The Web Based Collection System, like all the CMS case systems, tracks all communication with clients, subjects and other points of contact. As long as you use CMS for communication you will have a complete record of all communications relating to a case. You can also add your own notes to expand on the information sent in emails Letter templates make it fast and easy to communicate with a variety of different points of contacts, from vendors to subjects, on a variety of different topics. Letters are completely tailored to your specific business needs.
