Does VSP offer 24-hour customer service?
At every opportunity, VSP delivers convenient and innovative service options designed to provide our clients with the answers they need 24 hours a day, seven days a week. With Internet applications, toll-free automated benefits information and the highest member service representative-to-member ratio in the eyecare industry, our clients and members can verify eligibility, check plan coverage, view the VSP doctor network and obtain general eyecare wellness information. In addition, our Member Services Department includes translation services and several bilingual representatives to assist callers in more than 140 languages and a toll-free member service number to answer benefit inquiries for hearing-impaired individuals. Go back to the top of the page.
