Does Vonage charge a returned check fee?
No. Vonage does not at this time charge a returned check fee. How will I be refunded with Electronic Check Processing? In the event a refund needs to be issued, please allow 10 calendar days for the refund to be processed. I have an outstanding balance on my account, how do I pay it? In the event your account exceeds the monthly billing max limit of $150 per line, you account will remain active with an outstanding balance. Click here to learn how to pay your balance. If I sign up a new account with Electronic Check Payment (ECP) how long will it take to complete my order? All customers that sign up a new account with ECP will take up to 7 calendar days to complete. You will receive an e-mail once the order is complete and your phone adapter has shipped. How long will it take to complete my order if the payment fails using Electronic Check Processing (ECP)? If your payment fails, You will be prompted to re-select a payment method. If you select ECP as a payment method, it will take up t
