Does VoIP require a computer?
No. There are two ways to access VoIP: a VoIP telephone set or a VoIP computer-based soft-phone. A VoIP set is a piece of equipment that looks and works like a traditional telephone set and is connected to the IP network. If a VoIP set is used, a computer is not required. A VoIP soft-phone, also known as a soft-client, is a software application that enables a computer to function as a telephone set. If a VoIP soft-phone with a headset or a handset attachment is used, then a computer is required. NUIT is working to ensure that the VoIP soft-phones are compatible with NUIT-supported computers and operating systems. For most users, their existing computer will operate VoIP. As additional capabilities are added to the system, creating a more collaborative environment (e.g., video, Instant Messaging, desktop collaboration), the requirements of the computer will increase to take advantage of the new functionality.
