Does ViaTalk support local 3-digit dialing, like 811?
The “Call Before You Dig” hotline is designed for traditional landlines. VoIP is not the same as the landlines in regards to local 3-digit numbers (ex. 311, 811, etc.) If you wish to call a local number, you will need to call the actual 11-digit number and not the 3-digit abbreviation. For state specific information regarding the “Call Before You Dig” hotline, please see the following link: http://www.call811.com/state-specific.aspx If you have any questions, please submit a support ticket.
