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Does Version 3 provide more specific insight on how to get best practices in place?

April 26, 2017best practices version

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Does Version 3 provide more specific insight on how to get best practices in place?

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ITIL advocates say Version 3 provides more prescriptive advice by way of use-case scenarios that have worked for others in real-world ITIL implementations. It includes tips to get started depending on specific circumstances. In addition, this version helps broaden ITIL’s focus across IT disciplines and silos; content centers around managing the IT service life cycle across an enterprise company, rather than in pockets within various departments.