Does utilizing an eCityGov.net portal site require that my jurisdiction utilize exactly the same fees, policies and regulation as other jurisdictions?
The short answer is no. However, teams from each of the functional areas have developed a few baseline business practice policies that will require adoption by new member agencies. These policies are administrative in nature and do not require any formal council action for adoption. One example is the use of standard code interpretation and inspection checklists for the most common construction projects. These can be seen on the MyBuildingPermit.com site under Public Information/Construction Tip Sheets. A second example is the use of a common refund policy for recreation actives. These process alignments are needed to make the portal site function smoothly and improve the experience for the customer. More substantive policy and code issues such as resident – non-resident, fee schedules, land use and construction codes do not need to be changed.
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