Does Updates from HP use or collect any personally identifiable information?
No. HP and its subsidiaries respect your privacy and are committed to protecting it. The ‘Updates from HP’ service does not collect, use, or store any personal information such as name, address, phone number, email address, or IP address. In some instances, such as with anonymous customer surveys, non-personal data such as PC model number is collected and analyzed in aggregate in order to help us improve the customer experience, system usability, and content. The rules to deliver ‘Updates from HP’ messages are based on the configuration of your PC at the time of purchase. The rules are generally based on product classifications such as model number, product number, region or language. ‘Updates from HP’ can deliver messages based on serial number, however it does not tie serial numbers to customer registration data (personal data) and it does not collect or store serial number data. The rules do not access or recognize any of your personal data or applications you have installed after p
