Does travel need to be booked on the American Express Card to avail the insurance benefits?
For the Green Card – yes. For the Gold, Platinum and Centurion Cards – most of the insurance benefits are independent of the Card having been used for booking. Only for the travel accident, travel cushion and travel inconvenience benefits, i.e. flight delays, missed connections, delayed luggage, is it necessary to have booked the travel on the Card.