Does Time Warner Cable provide technical support for Digital Phone Local?
Yes. A big benefit of Time Warner Cable is that you get complete support for all of our services just by contacting us. Contact us by calling 210-244-0500 or dialing 611 from your home phone. You can also contact us by sending an e-mail to support@twc-sa.com. Back to top • Can I switch from Digital Phone Local to standard Digital Phone service if I wanted to? Yes. You can change your service from one to the other once per year at no extra charge. Any additional requests to change service again within a year’s time frame is a charge of $24.95. Back to top • What if I have a problem? For a problem with your bill or service, call Time Warner Cable at 210-244-0500. If your concern is not resolved, ask to speak with a supervisor. Back to top • What if my service is changed without my permission? This is called “Slamming”, and it’s illegal.