Does this service cover ancillary equipment such as external hard drives, external modems, scanners, and speakers?
Scanners and speakers are not covered however, desktop pc’s being used as scan stations are covered under the program. External drives are only covered unless they are used as critical backup devices or disaster recovery for ATS or SNA equipment. Modems used for ATS or SNA are covered. Contact the NYC Department of Education Help Desk at 718.938.5100 for more information. All-In-One printing devices (i.e. printer, fax, copier, and scanner) are covered under the program. We should list some examples of what is not covered, projectors, fax machines, copiers, any request for service should be directed to the manufacturer of the product.
Related Questions
- What equipment including modems and routers have been tested to work, with FastAccess Service but are not supported?
- Where do we have to budget travel and accommodation costs of external service providers (e.g. speakers, researchers)?
- Does this service cover ancillary equipment such as external hard drives, external modems, scanners, and speakers?
